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Supporting smarter healthcare communications​

Send and monitor important healthcare communications from any location. Reduce admin pressure while supporting patient confidentiality and day-to-day delivery.

HOW WE SUPPORT

Keeping healthcare communications secure, clear and connected

DMS helps healthcare teams manage patient communications, sensitive information and important correspondence more efficiently, with greater security, visibility and control across every stage of the communication process.

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Clinical Correspondence

Handle referrals, clinical letters and other sensitive correspondence securely.

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Appointments & Follow-ups

Manage appointment notices, reminders and follow-up communications more efficiently.

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Patient Communications

Keep patients informed with clear, timely updates and important healthcare information.

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Privacy & Compliance

Keep confidential healthcare communications secure, controlled and fully auditable.

Helping healthcare teams manage every type of patient communication

IntriMail supports the wide range of healthcare communications teams handle every day, helping you send, receive and manage sensitive information with greater consistency, visibility and control.

Appointment letters

Patient correspondence

Referral letters

Discharge summaries

Test result letters

Treatment updates

Consent forms

Patient statements

Regulatory notices

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Need to send something more complex or very high-volume? 

We can handle that too, with bespoke solutions built around your workflow.

SOLUTIONS FOR HEALTHCARE

Find the right solution for the job

Healthcare teams manage a constant flow of sensitive patient information and time-critical communications. DMS helps digitise, deliver and action these securely while reducing manual handling.

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Digital Delivery

Send important patient communications electronically with secure delivery confirmation and greater visibility.

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Dynamic Delivery

Automatically follow up unopened digital patient communications with a physical letter.

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Automated Tasks

Route patient responses and follow-up actions to the right team, helping reduce admin.

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Built for security and compliance

We keep your data secure and help your organisation stay compliant with industry regulations and governance standards.

ISO 9001 accredited quality management

ISO 27001 information security certified

GDPR data protection compliant

Secure UK-based data handling​

INDUSTRIES

Supporting businesses across every sector

We work with organisations across a wide range of industries, helping them manage their mail and documents in a way that fits their specific processes. Our approach is tailored to each business, ensuring communications are handled efficiently, consistently, and in a way that supports day-to-day operations.

Financial Services

Financial

Property

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Legal

Healthcare 

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Parking

Insurance

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Property

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Legal

Legal
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Insurance

Secure and efficient handling of policy documents and claims.

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Property

Managing lease agreements, contracts and tenant communications.

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Legal

Managing case files, legal documents and correspondence with precision.

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Financial Services

Streamlining critical communications and sensitive information.

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Healthcare

Handling patient records and confidential documents securely.

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Parking

Processing fines, permits and correspondence efficiently.

Insurance Icon updated

Insurance

Secure and efficient handling of policy documents and claims.

Home icon

Property

Managing lease agreements, contracts and tenant communications.

Icon of balanced scales symbolizing law and justice.

Legal

Managing case files, legal documents and correspondence with precision.

Hand holding a British pound sterling coin icon

Financial Services

Streamlining critical communications and sensitive information.

Pink medical cross icon in a blue circle

Healthcare

Handling patient records and confidential documents securely.

Car parked next to a parking sign icon

Parking

Processing fines, permits and correspondence efficiently.

TESTIMONIALS

What our clients are saying

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DMS’ IntriMail has evolved the way we process our outbound mail. The ability to automatically group documents from different sources for an individual recipient means that we no longer need to send out multiple envelopes to the same customer at the same time. This has greatly improved process efficiency, significantly reduced costs and boosted customer satisfaction.

Kate Payne
Post Team Manager
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By using DMS we have achieved significant savings vs processing in house, equating to circa 37%. We now have a robust and auditable processes in place and the intelligence in IntriMail allows us to continually enhance our operations through automation bringing further tangible and intangible benefits to the NHS.

Faisal Khan,
General Manager
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We migrated our entire franking machine fleet from Pitney Bowes and Quadient to DMS. DMS worked with all areas of our business to ensure the move was seamless. We now order all machines direct from DMS and the day-to-day management of our account has improved imeasurably. The DMS team has been excellent and I wouldn't hesitate to recommend them.

Brian Butler
Director of Premises and Facilities
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Digital Mailing Solutions identified that some of our processes were overly manual. The introduction of the new technology allows us to streamline and digitise processes to support GDPR compliant procedures

Stuart Fisher
Account Manager
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CONTACT

Let’s work together

Get in touch to discover how DMS can help simplify your communications and deliver better results for your business.

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